Setup Access & Security
The ROGER365.io admin portal is the web based portal that is used by ROGER365.io administrators to manage the subscription, reporting, flowchart, FAQ bot and TouchPoints.
Manage access to the admin portal and Teams Application
ROGER365.io only uses Microsoft industry standard technology. The ROGER365.io is an Enterprise application within the Microsoft Azure Active Directory. Via this Enterprise Application you can allow users to sign-in to ROGER365.io admin portal or not. It is strongly recommended to configure the ROGER365.io Enterprise Application within Azure Active Directory according to your own company policy.
- Login into Microsoft Office 365 and choose the Azure Active Directory Admin Center.
- Select the option [Enterprise applications]. TIP: Click search field and type: enterprise, the search will show the option “Enterprise applications”.
- Choose the application “ROGER365.io” or search in the rights search field for this application. Click the application to see the details.
- Choose [Properties] and make sure the following settings are enabled. Make sure the option “User assignment required?” is set to YES. Click [Save] to confirm these changes.
- Select “Users and groups” and add any user or group you would like to give access to the ROGER365.io admin portal. Also change the default access to the Admin role to avoid having issues.
- Assign the correct role to the user. For example ‘Admin‘ for users who must have access to the ROGER365.io admin portal and ‘Teams User‘ for users which have to be able to access the Wallboard or the Phonebook applications. For access to the Supervisor and Reporting tabs when you are using Contact Center you can assign the role ‘CCSupervisor‘ and/or ‘CCReporting‘
- Click [Save] to confirm the changes.
Roles can also be assigned to an Active Directory group (recommended); however, this requires a Microsoft Azure AD Premium license (minimum Azure Entra ID P1).
Make sure that all of the required Microsoft 365 URLs and IP address ranges for Microsoft Teams are allowed in your network infrastructure.
ROGER365 URLs and IP Addresses
For the ROGER365.io platform to work as expected, your network needs to allow communication with a specific set of IP addresses and web addresses (URLs). This section lists what your IT or security team needs to configure.
IP addresses. Please make sure the addresses below are allowed in your firewall.
Secure traffic inspection. Some organizations use security tools that inspect encrypted web traffic (often called SSL, TLS, or HTTPS inspection). This can interfere with the platform. To keep the service running smoothly, please exclude the URLs listed below from inspection and make sure they are allowed through your firewall or proxy.
If your organization operates in more than one region, please allow the entries for every region you use.