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Getting Started
How to use
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Setup - General
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Setup - Contact Center
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CRM
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DTMF
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HTTPAction
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IF
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Last agent
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Merge
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OpenAI
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Queue
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Reject
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Schedule
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Send Webhook
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Set language
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Set Variable
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Subflow
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Switch
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Transfer
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Wait Timer
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WaitForEnd
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Setup - Social Messaging
API
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Description
| Component | Description |
|---|---|
| Go to | With this component you can create a subflow to a main flow. For example if you would like to route incoming whatsapp conversations based on the country code of the whapsapp number. In this case the IF statement “System.Text.RegularExpressions.Regex.IsMatch(EndpointMessage.EndpointParticipantId, “[+]?31.*”)” checks if the number starts with +31, then it routes the conversation to a subflow named ‘WhatsApp NL to Teams) |
Node Properties
| Node Properties | Description | Input type |
|---|---|---|
| Flow | Select the subflow (Subflow must have the same Rootnode as the main flow) | Select from list |