Sandbox cm.com
How to connect a CM.com Sandbox?
Do you want to test ROGER365.io with WhatsApp? You can get a temporally WhatsApp sandbox from CM.com and connect using the WhatsApp Business Messaging API this to ROGER365.io. Before you can continue make sure you successfully enrolled ROGER365.io tenant - Getting Started
And we strongly recommend reading the What to do next? documentation page to get familiar with ROGER365.io features, flows and configuration.
Configuration ROGER365.io
After you fulfilled the prerequisites follow the next steps:
- Go to [Social Messaging], [TouchPoints]
- On the right top click [+ Add Touchpoint] and choose [WhatsApp]
- Fill in name:
- Name: CM Sandbox
- Select Timezone
- Service Provider: CM
- Enable the option: “CM Sandbox” and click [ADD].
You will see the message “CM Sandbox creation completed”.
- Copy and paste the complete URL mentioned in the description somewhere you can reuse it. The URL looks something like this: https://api.roger365.io/api/whatsapp/CmSandboxListener?to=xxxxxxxxxxx&name=CM%20Sandbox
NOTE: The URL will not be visible after you close this message! In case you did not copy the URL you have to recreate the WhatsApp touchpoint.
CM.com sandbox configuration
It is also required to have deployed a CM.com WhatsApp sandbox.
Check this article from the CM.com website how to setup this: https://www.cm.com/blog/whatsapp-sandbox-3-easy-ways-to-start-testing-and-developing-right-away/
Keep in mind that this CM.com article also has instructions about other features. The copied URL must be paste as a “webhook” into the CM.com portal. If you scroll to 3:50 in the YouTube video, you can see how that works with a Sandbox. See WhatsApp TouchPoint documentation page explaining how to do this.