Products

ROGER365.io products

Attendant Console

Xtend

Streamline call handling with an Attendant Console that gives you instant colleague availability, calendar insights, and caller info. So every transfer is fast, smart, and effortless.

Contact Center

Xtend

Transform Microsoft Teams into a powerful AI-driven omnichannel contact center with secure, scalable customer interactions, all unified in one seamless experience.

Customer cases

Muddebouw Fundaments Krones BK IT Solutions Stad Lokeren

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Contact

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Solutions

Customer Contact in Microsoft 365

Improve Customer Service Experience Unified Communication in Microsoft Teams Operational Efficiency Through Automation Answer and transfer large volume of inbound calls Inbound call management in Teams

Industries

Professional Services / IT Public Sector (Local Government)Manufacturing Health Financial Services / Insurance Energy & Utilities Retail & E-Commerce Education

Use cases

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Contact

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Documentation

ROGER365.io Documentation

ROGER365.io Knowledge Base

Overview

UnifAI™

Second-generation platform on Microsoft's Unify model. Currently documents the Attendant Console (deployment, configuration, daily use). Contact Center docs follow as the solution is released.

Xtend™

First-generation platform on Microsoft's Extend model. Documents the omnichannel Contact Center (queues, routing, call flows, reporting, integrations) and the Attendant Console.

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Documentation

ROGER365.io
Knowledge Base

Attendant console

ROGER365.io UnifAI™

Documentation for our second-generation platform, built on Microsoft's Unify integration model.

Here you'll find everything for the UnifAI Attendant Console: deployment, configuration, user and licence management, and day-to-day use for attendants and admins.

UnifAI documentation

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Attendant console

Contact Center

ROGER365.io Xtend™

Documentation for our first-generation platform, built on Microsoft's Extend integration model.

Here you'll find everything for the Xtend Contact Center — queues, routing, call flows, wallboards, reporting and integrations — plus the Xtend Attendant Console.

Xtend documentation

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