Graphical Designer

With the Callflow Designer you can graphically design your calling scenario. By adding components you can create several advanced routing flows.

Designer

The top “Tool bar” contains general actions like [Save], also the flowchart variables are set here. The left panel has the available actions, the middle “flow area” is the zone were the flow is built and the right “properties” panel is used to fill in data to specify the actions.

You can drag items from the toolbar on the left and create links between actions. Every actions has it’s own properties, which you can configure on the right.

Graphical Designer offers useful options like:

• Export/Import – This option allows to export/import configuration of the flow. You can decide whether you want to export it with expressions or not. Useful option for making templates and showing them to customers, other engineers.
• Print – This option allows to print configuration of the flow. Upon pressing the button, new page will be open where you can decide how you want to print the flow, or save it as PDF file.
• Copy & Paste – The Graphical Designer offers copy and paste functionality. This allows you to copy highlighted actions and paste them within the same flow (actions cannot be copied and pasted between different flows). Once the actions are highlighted, use the “CTRL + C” shortcut to copy and “CTRL + V” to paste, or hold the “CTRL” key while dragging the highlighted block. Be sure to rename the copied actions, as all details are duplicated.
• Undo & Redo – It is possible to Undo/Redo your changes up to 50 actions. If you edit your flow after undoing couple of changes, you will lose Redo option.