Configure Teams client to enable Toastar

Add TOASTAR app in Teams client

Follow these steps to enable the TOASTAR App in your Teams client:

1. Go to Microsoft Teams and select the [Apps] icon in the left bottom of the navigation bar
2. Search for [Toastar]
3. Click the found application and select [Add]

Configure simultaneous ring

Final step is to configure simultaneous ring, so when a call arrives the call is also redirected to the TOASTAR app. Follow these steps:

1. In de Microsoft Teams client, click your profile picture on the right top of your screen
2. Select [Settings]
3. Select [Calls]
4. Select [New number or contact] in the list next to [Also ring]
5. Enter the phone number which you configured in the step Create Teams Virtual User
6. Close the window

Now when you receive an external phonecall, TOASTAR will search the selected CRM Replicator (Datasource) and display the found contact details.

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