Search
Callback request
Setup - Contact Center
General
Callback request
Read more
Force terminate
How to use
Agent page functionalities
Force terminate
Read more
Supervisor Assist
How to use
Agent page functionalities
Supervisor Assist
Read more
Redirect
How to use
Agent page functionalities
Redirect
Read more
Virtual wait
How to use
Agent page functionalities
Virtual wait
Read more
Conference call
How to use
Agent page functionalities
Conference call
Read more
Outbound DTMF
How to use
Agent page functionalities
Outbound DTMF
Read more
Cancel consultative transfer
How to use
Agent page functionalities
Cancel consultative transfer
Read more
Call Park
How to use
Agent page functionalities
Call Park
Read more
Features
How to use
Social Messaging
Features
Read more
Smart Chatbot
How to use
Social Messaging
Smart Chatbot
Read more
Microsoft Power Automate
How to use
Social Messaging
Microsoft Power Automate
Read more
Phonebook
How to use
Social Messaging
Phonebook
Read more
Sentiment Analytics
How to use
Social Messaging
Sentiment Analytics
Read more
TouchPoint
How to use
Social Messaging
TouchPoint
Read more
Agent
How to use
Social Messaging
Agent
Read more
Reporting
How to use
Contact Center
Reporting
Read more
Supervisor
How to use
Contact Center
Supervisor
Read more
Agent
How to use
Contact Center
Agent
Read more
Obtaining a WhatsApp number
Getting Started
Support & Assistance
Obtaining a WhatsApp number
Read more
What to do next?
Getting Started
Getting Started
What to do next?
Read more
Signup & Enrollment
Getting Started
Getting Started
Signup & Enrollment
Read more
Summary Export
API
Social Messaging
Summary Export
Read more
ReplicatorConfig
API
Social Messaging
ReplicatorConfig
Read more
ReplicatorJobStatus
API
Social Messaging
ReplicatorJobStatus
Read more
TouchPoints
API
Social Messaging
TouchPoints
Read more
Chatbot Languages
API
Social Messaging
Chatbot Languages
Read more
Chatbot Knowledgebases
API
Social Messaging
Chatbot Knowledgebases
Read more
Tenant Information
API
Social Messaging
Tenant Information
Read more
Subscription
API
Social Messaging
Subscription
Read more
Conversation Packs
API
Social Messaging
Conversation Packs
Read more
Conversations
API
Social Messaging
Conversations
Read more
Messages
API
Social Messaging
Messages
Read more
Toastar Users
API
Social Messaging
Toastar Users
Read more
Toastar Conversations
API
Social Messaging
Toastar Conversations
Read more
Teams
API
Social Messaging
Teams
Read more
WhatsAppConsent
API
Social Messaging
WhatsAppConsent
Read more
API TouchPoint
API
Social Messaging
API TouchPoint
Read more
Campaign API
API
Social Messaging
Campaign API
Read more
Transcript
API
Social Messaging
Transcript
Read more
FeedbackExport
API
Contact Center
FeedbackExport
Read more
Outbound Call Campaign
API
Contact Center
Outbound Call Campaign
Read more
Webhooks
API
Contact Center
Webhooks
Read more
Agent EventLog
API
Contact Center
Agent EventLog
Read more
Agent workEntry
API
Contact Center
Agent workEntry
Read more
Call Stream Change
API
Contact Center
Call Stream Change
Read more
Execution Results
API
Contact Center
Execution Results
Read more
Request
API
Contact Center
Request
Read more
Queues
API
Contact Center
Queues
Read more
Calls
API
Contact Center
Calls
Read more
Agent Export
API
Contact Center
Agent Export
Read more
CallParticipants
API
Contact Center
CallParticipants
Read more
API Documentation
API
Contact Center
API Documentation
Read more
ToastarForTeams
API
General
ToastarForTeams
Read more
Callback Requests
API
General
Callback Requests
Read more
Conversation API
API
General
Conversation API
Read more
Classification API
API
General
Classification API
Read more
General Prerequisites
Getting Started
Getting Started
General Prerequisites
Read more
Contact Center
How to use
Contact Center
Read more
Setup Access & Security
Setup - General
Setup Access & Security
Read more
Schedules
Setup - Contact Center
Schedules
Read more
Resource Accounts
Setup - Contact Center
Resource Accounts
Read more
Queues
Setup - Contact Center
Queues
Read more
Callflows
Setup - Contact Center
Callflows
Read more
Audio Files
Setup - Contact Center
Audio Files
Read more
Agents
Setup - Contact Center
Agents
Read more
Logging
How to use
Logging
Read more
Audit
Setup - General
Audit
Read more
CRM
Setup - General
CRM
Read more
Languages
Setup - General
Languages
Read more
Create Tenant App
Setup - General
Create Tenant App
Read more
Getting started
Getting started
Getting started
Read more
Subscriptions
How to use
Subscriptions
Read more
Call Flows
Setup - Contact Center
Call Flows
Read more
AI Flow
API
AI Flow
Read more
Copilot Touchpoint
Setup - Social Messaging
Copilot Touchpoint
Read more
Insights & Analytics
Setup - General
Insights & Analytics
Read more
Wallboard
Setup - General
Wallboard
Read more
Permissions
Setup - General
Permissions
Read more
Logging
Setup - General
Logging
Read more
CRM Calling Integration (Toastar)
Setup - General
CRM Calling Integration (Toastar)
Read more
Custom CRM Connector
Setup - General
Custom CRM Connector
Read more
Default CRM Connectors
Setup - General
Default CRM Connectors
Read more
CRM Replicator
Setup - General
CRM Replicator
Read more
Email Configuration
Setup - General
Email Configuration
Read more
Schedules
Setup - General
Schedules
Read more
Agent Assist
Setup - General
Agent Assist
Read more
Setup Access & Security
Setup - General
Setup Access & Security
Read more
Malicious File Blocking
Setup - Social Messaging
Malicious File Blocking
Read more
Wallboard
Setup - Social Messaging
Wallboard
Read more
Reporting
Setup - Social Messaging
Reporting
Read more
Messages
Setup - Social Messaging
Messages
Read more
Examples
Setup - Social Messaging
Examples
Read more
Graphical Designer
Setup - Social Messaging
Graphical Designer
Read more
Using the library
Setup - Social Messaging
Using the library
Read more
Email Touchpoint
Setup - Social Messaging
Email Touchpoint
Read more
API TouchPoint
Setup - Social Messaging
API TouchPoint
Read more
Facebook TouchPoint
Setup - Social Messaging
Facebook TouchPoint
Read more
SMS TouchPoint
Setup - Social Messaging
SMS TouchPoint
Read more
WhatsApp for Business TouchPoint
Setup - Social Messaging
WhatsApp for Business TouchPoint
Read more
Webchat TouchPoint
Setup - Social Messaging
Webchat TouchPoint
Read more
Microsoft Teams
Setup - Social Messaging
Microsoft Teams
Read more
Queues
Setup - Social Messaging
Queues
Read more
AI Flow (Beta)
Setup - Contact Center
AI Flow (Beta)
Read more
Classification
Setup - Contact Center
Classification
Read more
Skill Based Routing
Setup - Contact Center
Skill Based Routing
Read more
Reason Codes
Setup - Contact Center
Reason Codes
Read more
Audio Prompts
Setup - Contact Center
Audio Prompts
Read more
Agent Profiles
Setup - Contact Center
Agent Profiles
Read more
Agents
Setup - Contact Center
Agents
Read more
Call Park
Setup - General
Call Park
Read more
Resource Accounts
Setup - Contact Center
Resource Accounts
Read more
Graphical Designer
Setup - Contact Center
Graphical Designer
Read more
Form Based callflow
Setup - Contact Center
Form Based callflow
Read more
Using the library
Setup - Contact Center
Using the library
Read more
Queues
Setup - Contact Center
Queues
Read more
General
Setup - Contact Center
General
Read more
Agent page functionalities
How to use
Agent page functionalities
Read more
Social Messaging
How to use
Social Messaging
Read more
Contact Center
How to use
Contact Center
Read more
Support & Assistance
Getting Started
Support & Assistance
Read more
Compliance by design
Getting Started
Compliance by design
Read more
Social Messaging
API
Social Messaging
Read more
Contact Center
API
Contact Center
Read more
Getting Started
Getting Started
Getting Started
Read more
General
API
General
Read more
No results
Try a different search query
Menu
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
What are you looking for?
Setup - General
Permissions
Setup Access

Setup Access

ROGER365.io only uses Microsoft industry standard technology. The ROGER365.io is an Enterprise Application within the Microsoft Entra ID. Via this Enterprise Application you can allow users to sign-in to ROGER365.io admin portal or not, and into which sections users can have an access to. It is strongly recommended to configure the ROGER365.io Enterprise Application within Microsoft Entra ID according to your own company policy.

Role reference can be found at this documentation page.

Disclaimer: The information in this document must be used as a guidance, please make sure you have good knowledge about your own Microsoft Office 365 and Microsoft Entra ID situation before continuing.

Azure / Microsoft Entra ID:

  1. Create a security group at Microsoft Entra ID tenant. Save the Object Id of a freshly created security group, it will be needed later.
  2. Assign selected users.
  3. Navigate to Enterprise Applications, and choose “ROGER365.io” application.
  4. Add created group to “ROGER365.io” application via “Users and groups” section from a Resource Menu. Group have to have “TeamsUser” role assigned.

Note: Assigning “Admin” role to a security group will grant Admin permissions to ROGER365.io admin portal for every member of a group!

ROGER365.IO admin portal:

  1. Navigate to “Permissions” tab.
  2. Press “+ Add Functional Permissions” button.
  3. Paste Object Id of a security group into “Group ID” field, from Azure’s step 1.
  4. Give a descriptive name to your group of Functional Permissions.
  5. Set proper rights for chosen Functional permissions (sections of a portal).

Examples of usage is described at this documentation page.


Important Notes:

  • General, Resource Accounts and Call Park pages are restricted only to Admin role.
  • Any permission changes are effective usually after ~10 seconds (requires re-login to admin portal).
  • You cannot combine user “Admin” permission with RBAC group permissions (restrictions) where a user is part of “Admin” permission will always have priority over RBAC group restrictions. Not respecting this will result with User having full access to admin portal.

On this page