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Getting started
The Administrator Portal and agent application requires Google Chrome and/or Microsoft Edge, to ensure a reliable and consistent user experience.
The ROGER365.io Contact Center solution is optimized for a screen resolution of 1920×1080 at 100% scale.
Configuring the platform in 10 simple steps
- Get the enrollment link by email by filling out this form to enroll your Microsoft 365 tenant to the ROGER365.io platform.
- Configure the security access for the admin portal. More information can be found on this page.
- Configure the Tenant App. More information can be found on this page.
- Configure the languages to be used in your configuration. More information can be found on this page.
- Configure your resource account to connect to the ROGER365.io platform. More information can be found on this page.
- Configure the agents that will be working with the ROGER365.io platform. More information can be found on this page.
- Configure your queues and assign agents to them. More information can be found on this page.
- Configure your Audio Files. More information can be found on this page.
- Configure your call flow using the form-based call flow. More information can be found on this page.
- Attach your created callflow to your resource account.